Delivery Policies
1. Delivery Zone
Delivery exclusively in Belgium, ensuring freshness and quality for natural products.
2. Delivery Times
All destinations: 2 to 5 working days
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The delivery period begins from the third week of November and ends on December 20th. When you confirm your order, a delivery schedule specific to your address will be proposed so you can choose the ideal date.
Delivery times by region :
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Brussels and surrounding areas : Every day, Monday to Sunday.
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Wallonia : Every Monday and Wednesday.
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Flanders : Every Tuesday and Thursday.
3. Delivery Charges
Depends on the size of the tree.
4. Carriers and Tracking
All our trees are shipped by our exclusive carrier SKR Group with tracking.
For the shipping of natural fir trees , the exclusive use of the SKR carrier is mandatory. This choice is explained by the particular characteristics of this type of merchandise, such as the freshness to be preserved, the often bulky size, the variable weight, the large volume linked to the packaging or even the fragility of the fir trees.
Decorative packages are shipped all year round by Bpost and/or Point Relais.
5. Returns and Complaints
For any complaints, please consult our Return Policy .
6. Contact
Customer service available:
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